What do I have to do to get started?
You can either call for an appointment or send an email and we will be happy to answer any questions you have or set up your initial appointment. The intake paperwork will be sent to you electronically, or you can print it out from the website.
Do you accept insurance?
Yes. Mark Gomez accepts BCBS, Aetna, Cigna, and several EAP plans. Susan Laukoter accepts BCBS, Aetna, Cigna, and United/Optum. We do not accept Medicaid/Medicare or government health plans. We are happy to file the claims for you, but ask that you verify your coverage to make sure you have counseling benefits with your plan.
Do you offer virtual appointments?
Yes, we are able to offer both in-person and telehealth appointments. Many clients prefer a hybrid model, with the option of doing both in-person and virtual appointments depending on their availability that week.
What are your fees?
Each therapist sets their own fees, so please reach out to a specific counselor to discuss their rate. Rapha counselors place a high value on counseling being accessible to the wide population, and, as such, our rates are significantly lower than most counseling agencies. This is also why we choose to accept insurance when many counseling agencies do not.
Do you accept interns or practicum students?
We do not currently have the capacity for interns or practicum students.
Can you prescribe medication?
There are times when a medication evaluation is recommended and we believe that medication can be a useful part of recovery. If so, medication can be prescribed by your family practitioner or a psychiatrist. However, we believe that doing solid in-depth therapy can often itself be what is necessary. Often times addressing the root causes of trauma, depression, and anxiety resolves the issue without medication intervention.
Are you affiliated with the Rapha hospitals that were nationwide in the 80’s and 90’s?
RCC was affiliated with Rapha hospitals only as their outpatient center in the DFW metroplex. We are not the same entity as Rapha hospitals, nor we do have access to any notes or charts from a person’s stay there. We also do not have Rapha Hospital resources or the nationwide referral base we once did decades ago. We are a single, outpatient counseling center in the DFW area.
Do I have to be a Christian or faith-based to come to counseling here?
No, we are committed to meeting you right where you are on your journey, spiritual or not. It is our commitment to provide a safe and supportive environment where you will feel comfortable to express your thoughts, feelings, and beliefs without judgment or disrespect.